$5 SHIPPING on orders over $20 | FREE SHIPPING on orders over $40

FAQ

Shipping & Order Questions

How much is Shipping?

We are offering 3 tiers of express airmail shipping rates:

1. $6.49 shipping on orders under $20

2. $4.99 shipping on orders over $20

3. FREE SHIPPING on orders over $40

How long is processing time?

All orders get processed the next business day and shipped to the post office by the end of the day. It takes another day for post office to process it, so it would be on the way to you on a second business day from the moment you place the order.

When will I get my order?

The estimate is 5 to 10 business days from the moment post office gets it. Please keep in mind that these are just estimates as it really depends on USPS, Canada Post, and other postal services which are affected by the COVID.

Where is my order coming from?

During COVID times, everything is coming directly from the manufacturing facility in Ukraine. Once COVID is done, everything will be coming from our offices in Toronto and Buffalo.

Returns & Refunds

If you order gets lost and it is indicated on the tracking page, we can issue you a full refund or we can resend your order. You can also return your order if products are unopened and not damaged.

COMPANY & PRODUCT QUESTIONS

Why Fanatik?

Let's be honest there are lots of fishing brands out there. So why would you choose Fanatik?

1. We work for you - the angler, not the distributor, dealer, or store. A good product at a fair price is what we want to represent.

2. We make products for simple anglers. We are tired of complicated designs made for pros and believe in utility and ease of use.

3. You've probably heard of our secret ingredient. While we can't share the exact recipe, we can assure you that it safe for the fish and environment.

4. We make unique products that you won't find anywhere else. You won't find Senkos that every company is making. What you will find are lots of unique products made by anglers for the anglers.

5, We are available 24/7 using online chat and we'll be happy to hear your fishing stories or help you with a product selection.

Where is it made?

All soft plastic lures and jigs are manufactured in Europe. The rest of terminal tackle is made on the same factory that is making Owner hooks. Fluorocarbon is made in Japan and it is the most durable compound available on the market. We are only working with the best factories in the world but if we can make it ourselves, that is what we will do.

What is this secret ingredient?

It is called "secret" for a reason, but you can be sure that it is 100% safe for fish and the environment. The idea was to find something that would be present in all waters around the world and what would entice fish to bite.

Are you products available anywhere else?

We are working on Amazon integration and will be happy to feature our products in your local tackle shops.

Product Care

Our plastics can be stored anywhere and same goes for pretty much everything we offer. Hooks and snaps have ceramic coating so they don't rust much. Reels and rods require basic care.

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