Please give us a day or two to process your order. We are doing our best to make sure your order is shipped to the post office the very next day you place an order, but sometimes it is taking a little longer. If you place your order on the weekend or holiday, it will be shipped the next business day.
We are happy to offer you three tiers of worldwide air Shipping:
1. $6.50 shipping on orders under $25
2. $5.00 shipping on orders over $25
3. FREE SHIPPING on orders over $50
You will receive a tracking number in the email once your order is created in the system. Shipping and delivery are done by your country's mail service: USPS for the USA, Canada Post for Canada, Royal Mail for the UK, etc.
There is no expedited option for one simple reason - COVID. We could have offered a more expensive option that would be "faster" but in reality, all shipping companies have changed their policies, and now expedited works the same way as airmail. Once we are back to normal, our policy will be updated, and more options will become available.
We promised you money back guarantee, so contact us at firstname.lastname@example.org in case you are not happy with your order or if you want to return your products. Products will obviously have to be in the new condition to be eligible for a return.
As for damaged or not functioning items, contact us to get a replacement or a refund.